How to Choose the Right Cloud Phone System for Small Businesses?

When it comes to corporate phone systems, companies have a lot of alternatives.

Every machine appears to have the most advanced VoIP phone capabilities.

How do you narrow down the hundreds of options available to a shortlist?

For any company, the process can be time-consuming and difficult.

A cloud solution for small enterprises appears to be used by almost every corporation.

Is it, however, the best option for you?

Let’s take a look at the many sorts of business phone systems that are accessible to businesses.

What are the differences between a corporate and an ordinary phone?

Individuals who believe that all communication services are the same and that there is no difference between a corporate and a residential telephone company are erroneous.

In reality, there are many differences between a phone used solely for business and a phone utilized for private conversations, including the necessary benefits package, speaking capacities, and even the number of phones you’ll need.


Corporate telephone networks are designed to cost between 80% and 100% more than landline telephone networks. Enterprise systems increasingly involve more specialized procedures that may be vital to a company’s performance, which has resulted in a price increase.

Installing a domestic phone line can be prohibitively expensive, depending on what you obtain. As more people opt for wireless or other smartphone telephony, prices may rise.

Telephone carriers may require you to have supplementary phone service for these services, and don’t forget about the additional taxes charges that will be applied to your account.

Capabilities and Equipment

When you compare the demands of a business phone network to those of a household phone, it’s evident that there’s a significant difference.

To transmit communications, hold teleconferences with several people, and handle multiple connections, a corporate telephone system is required. The majority of these tasks do not necessitate the usage of a telephone. A corporate telephone system’s more advanced features are not overlooked.

Furthermore, cloud telephony is gaining traction. This technology can be used by businesses and common people to connect to their network provider. In some cases, this can be more reliable than regular telephonic operations.


A business phone is usually significantly more advantageous than a conventional home phone. Companies use mobile devices to communicate not only with their consumers but also with their staff and customers.

As a result, commercial phone systems must be more efficient and capable of handling a far wider range of coverage than a conventional home phone, as well as having the functions to enable those connections.

But before you choose a business phone system, there are a few things you should know:

Choosing the best operating system is a critical decision that can have strategic and financial ramifications if done improperly.

So, before you go out and engage a telecommunication firm, here are a few things to consider:

How many lines will you require?

Create a staffing strategy. Examine your company’s procedures to determine how many employees will require a cellphone in the next one to three years.

A simple two-line business phone purchased from any technology store may easily support 4 to 5 employees, but if you want to add more individuals, that configuration will quickly become untenable.

One of the advantages of cloud phones is that they allow you to add and remove lines as needed.

What capacities are you looking for?

Make a list of the most essential features. Would your company hire a secretary, or would calls be sent to employees through an auto-assistant?

Is your business in need of call routing or teleconference scheduling?

Is voice-to-email functionality a must-have?

Make a list of the capabilities that are most important to your business and take them into account while assessing platforms.

Experiment with your options

Most business phone companies, such as Nextiva, Ultatel, or RingCentral, offer a free trial period for their services. As a result, before making any payment, make sure to test your options.

Before your organization makes a purchase, test out your options to discover how simple they are to operate.

Is it simple to add new lines, add new capabilities, or remove previous employees from the network?

Many key systems are notoriously difficult to deploy, and companies are forced to hire support specialists to build even the most basic functions.

Pick a good user-friendly system to reduce ongoing servicing costs.

Choose from several different telecom technologies

Traditional network communications technologies are essentially contained on a computing device that handles telephone service via the telephone company.

When someone calls your phone number, cloud systems route the call to the relevant department or individual. VOIP telephones do not require landlines or a centralized component to function.

Every phone is essentially a minicomputer with Internet access. Although VoIP systems are expensive and complicated to set up, they scale well since additional phones are inexpensive.

Cloud systems are easier to use and can be transferred to numerous places, but each line is expensive, making them an expensive option for larger organizations.

You’ll need long and complicated manpower and placing plan to assess those systems and choose which is appropriate for your company.


Choosing the correct phone system is advantageous to small businesses because it lowers the costs of phone maintenance. They could allow your employees to work from anywhere as long as they have Internet access.

And the majority of businesspeople feel that cloud phone services save money on telephone expenses for their companies.

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